Telephone Consultations & Advice
Many medical problems can be resolved by telephone, saving you the need to make a time-consuming visit to the surgery. These can be booked with a doctor or a nurse.
There are 2 types:
Routine: The doctor/nurse will ring you back on the pre-arranged day so please leave some contact numbers. This gives you more choice as to who you speak to.
Acute On The Day [OTD]: The doctor/nurse will ring you back the same day. It may be the OTD doctor, or the doctor of your choice, who rings you back depending on availability.
Q What sort of problems are suitable for telephone consultations?
A: Many things really. Examples are: Prescription Queries Medication Reviews on simple drugs such as hayfever treatments or creams or pain killers Advice on Acute but non-serious illnesses In fact most things that don’t require a hands-on examination might be suitable. If the clinician [doctor/nurse] feels it needs a face to face appointment then we can always arrange one.
Povides high quality telephone advice on 0845 4647. And their website has as a self help guide and health encyclopaedia http://www.nhsdirect.nhs.uk/
Our favourite NHS website for reliable health information is however: http://www.patient.co.uk/