When We Are Closed
Out of Hours Service
For urgent advice after the surgery has closed, during the night and at weekends ring the surgery and your call will automatically be diverted to the Out of Hours Service.
The doctor will be able to give telephone advice and, if appropriate, offer consultation at the Emergency Centre (Riverside Clinic, Unit 4, Landseer Road – opposite the Cliff Lane turn off and adjacent to the Brewery Tap Pub). Should the doctor feel it necessary, a home visit will be arranged.
You can also contact NHS Direct which is a 24 hour advice line on 0845 46 47. Or their online service at www.nhsdirect.nhs.uk
NHS Direct Online is a website providing high quality health information and advice. It is unique in being supported by a 24 hour nurse advice and information helpline. If you use NHS Direct Online and are in any doubt about information you read or about what action you should take, you can call NHS Direct.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.