Your Responsibilities

We ask that you extend the same courtesy and politeness to the practice team as you would expect to receive.

Please do everything you can to keep appointments, tell us as soon as possible if you cannot. If you are a new patient please be ready to tell us details of your past illnesses, medication, hospital admissions and other relevant details.

While privacy will be respected by staff, it would be helpful if you could indicate the type of appointment you require.

Please try to call outside the peak surgery times for non-urgent requests. Monday morning is always very busy, so avoid if at all possible!

Please do not call out of hours, except in real cases of emergency. Whenever possible it is best to wait for the next surgery.

You are responsible for your own health and that of your children. You should take appropriate action and advice.

You should not expect to be given a prescription every time you visit the doctor.

It is always the right of a patient to transfer to another practice if they wish.