Appointments

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

When you contact the surgery for an urgent appointment, the clinician will contact you on the same day over the phone before offering a face-to-face appointment.

This may mean that your appointment may be over the telephone or a video appointment. This helps us to reach out to more patients and provide an effective on the day appointment service.

Ways to book

1. Telephone: 01473 252827

2. Request an urgent appointment online

Extended Access

We also have extended access available. See our Out of Hours information.

When you contact the surgery for an appointment, the clinician will contact you on the same day over the phone before offering a face-to-face appointment.

This may mean that your appointment may be over the telephone or a video appointment. This helps us to reach out to more patients and provide an effective on the day appointment service.

Ways to book

1. Request an appointment online
2. Telephone: 01473 252827
3. Download the NHS App

Appointments with our practice nurses are available in both telephone and face-to-face appointments. These are available both on the day and can be pre-booked.

How to book

1. Telephone: 01473 252827
2. Visit the practice reception.

If you have been asked by the GP Practice, Hospital or any other health care provider to get a blood test, you can book one at Ravenswood Phlebotomany Clinic or Ipswich Hospital.

• Book a blood test online
• See the results of a blood test

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 10:30am. Please give the receptionist as much information as possible.

Telephone: 01473 252827

The doctor may ring you before deciding if a visit is needed and who will carry out the visit.

Patients are sometimes referred onto secondary care and your clinician will discuss this with you. If you agree with your clinician that you need an appointment with a specialist, they will discuss the options with you, including which hospitals and clinics are available for your treatment.

You are entitled to a copy of any referral form/letters which are sent to the hospital; please ask the referring clinician if you would like a copy. 

At peak times you may be offered an appointment with the GP+ service and you can be seen at Barrack Lane Medical Centre during Out Of Hours:

• Monday to Friday between 6:30pm and 9pm
• Saturdays between 9am and 2pm

This service is available to registered patients and is an extension of the usual service provided to you by Barrack Lane Medical Centre. We will arrange for you to be seen by a clinician who has access, with your, consent, to your medical records and who will keep your usual GP fully informed of any diagnosis and treatment provided.