Your Choice Matters

We understand that new technology, including Artificial Intelligence, can feel unfamiliar.
Your comfort, trust, and choice are very important to us.
In most cases, you will have the opportunity to object if you do not want your information involved.


If you have any questions or concerns, you are welcome to speak to reception or contact our Data Protection Officer at emma.cooper35@nhs.net

What Does AI Do in Primary Care?

AI tools can support healthcare teams with:

  • Recording notes more easily: Tools like Clinical Note Support help doctors and nurses create clinical notes or referral letters during your appointment, saving time and reducing paperwork.

  • Clinical Decision Support: Some AI systems suggest possible diagnoses or flag drug interactions, helping clinicians make informed decisions based on the latest guidance.

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  • Triage and Booking: AI chatbots may help assess symptoms online and suggest whether you need to see a doctor, book an appointment, or seek other help.

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  • Managing Long-Term Conditions: AI can monitor trends in patient data (like blood pressure or glucose levels), helping identify when someone’s condition might be getting worse.

Published: Aug 27, 2025